Yes, client is king, but...

... so are we all. Having a healthy professional relation to succeed in all its forms, depends on making good agreements. Being accountable and setting boundaries for ourselves will make us benefit in the long-term.

Last updated: March, 2023

1. Well-being

As a client, I understand and agree that I am fully responsible for my physical, mental and emotional well-being during my coaching calls, including my choices and decisions. I am aware that I can choose to discontinue coaching at any time.

2. What is coaching

I understand that “coaching” is a Professional-Client relationship I have with my coach that is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.

3. Responsibility

3.1 — I understand that coaching is a comprehensive process that may involve all areas of my life, including work, finances, health, relationships, education and recreation. I acknowledge that deciding how to handle these issues, incorporate coaching into those areas, and implement my choices is exclusively my responsibility.

3.2 — I understand that coaching is not to be used as a substitute for professional advice by legal, medical, financial, business, spiritual or other qualified professionals. I will seek independent professional guidance for legal, medical, financial, business, spiritual or other matters. I understand that all decisions in these areas are exclusively mine and I acknowledge that my decisions and my actions regarding them are my sole responsibility.

4. What coaching is not

I understand that coaching does not involve the diagnosis or treatment of mental disorders. I understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and I will not use it in place of any form of diagnosis, treatment or therapy.

5. Advisability

I promise that if I am currently in therapy or otherwise under the care of a mental health professional, that I have consulted with the mental health care provider regarding the advisability of working with a coach and that this person is aware of my decision to proceed with the coaching relationship.

6. Confidentiality

6.1 — I understand that information will be held as confidential unless I state otherwise, in writing, except as required by law.

6.2 — I understand that certain topics may be anonymously and hypothetically shared with other coaching professionals for training OR consultation purposes.

7. Services

The services to be provided by the coach to the client are face-to-face or by video call, as agreed jointly with the client. Coaching may address specific personal projects, business successes, or general conditions in the client's life or profession. Other coaching services include value clarification, brainstorming, identifying plans of action, examining modes of operating in life, asking clarifying questions, and making empowering requests or suggestions for action. Throughout the working relationship, the coach will engage in direct and personal conversations. The client understands that successful coaching requires a co-active collaborative approach between client and coach. In the coaching relationship, the coach plays the role of a facilitator of change, but it is the client's responsibility to enact or bring about the change. If the client believes the coaching is not working as desired, the client will communicate and take action to return the power to the coaching relationship.

8. Prior history

The client also agrees to disclose details of the past or present psychological or psychiatric treatment. In entering into the coaching relationship, and signing the agreement, you are agreeing that if any mental health difficulties arise during the course of the coaching relationship, you will notify me immediately so that I can discuss with you appropriate steps and if any additional referrals are needed.

9. Privacy

9.1 — The client can, at any point in the coaching session, declare his/her preference not to discuss a specific issue, by simply stating that they would rather not discuss this issue. The coach agrees to respect this boundary and will not attempt to forward the conversation further along those lines.

9.2 — All informationabout the coach/client relationship will remain strictly confidential except in very rare circumstances where decreed by law; ie. where the court might issue a subpoena for the file or information. If you wish for me as your coach to speak to someone outside our interactions, then you need to give me written permission (original letter, or email) to do so. Exceptions to confidentiality of course relate to circumstances such as intent to seriously harm someone, child abuse etc. Otherwise, all your information is confidential. It is also important to note that in some situations, it is important to be aware of the use of technology in that for some clients, there is a risk in using certain media such as the internet, mobile phones and cordless phones. If you use these to communicate with me, then I will assume that it is appropriate to continue to do so in my interactions with you.

10. Termination

Coaching under the terms and aforementioned agreements will continue for the duration of the contracted period. Only under extenuating circumstance can our coaching agreement be postponed up to 6 months of the said agreement. I believe that each of my clients is a unique, creative and extraordinary human in charge of moving their own life forward. I am super thrilled and look forward to working with you. Our signatures on this agreement indicate full understanding of an agreement with the information outlined above.

11. Legal

Unless specifically stated, our invoices are payable on their due date in cash at our registered office in Bruges or by transfer to the account stated on the invoice. In the event of non-payment of our invoices, an interest of 1% per month is due by operation of law and without notice of default. Each started month is considered a full month. We are entitled, without prejudice to the exercise of any other rights, to claim compensation in the event of late payment of the current invoice. Taking into account the difficulty of a detailed estimate of this damage, the parties agree to estimate the damage at 10% of the invoice amount with a minimum of EUR 125 and a maximum of EUR 2,500. Complaints in connection with the invoiced services are only admissible if they are communicated by registered letter to the registered office of the company within 20 days of the post date. After this period, the current invoice is considered as definitively accepted, which excludes the possibility of subsequent complaints. Only the courts and tribunals of the judicial district of Bruges are competent for any dispute regarding the current invoice.